For Home Users

For Business Users

Sales FAQ

Which payment methods do you support?

We accept MasterCard, VISA, AMEX, JCB

What is your shipping method?

We deliver products electronically. After successful purchase, we will send you a confirmation email which contains download link and license key.

How long will it take to get the download link and license key?

After successful purchase, we will send you a confirmation email in few minutes, which contains download link and license key.

Can I get an invoice?

Invoice file can be downloaded by clicking “CLICK TO DOWNLOAD INVOICE” link in the confirmation email. If you have any questions or need help, please contact us including your order number.

Difference between one year free upgrade and free lifetime upgrade.

Free lifetime upgrade is a service for our customers to upgrade purchased program to the latest version at any time without any cost.

One year free upgrade is a service for our customers to upgrade purchased program to the latest version within one year since purchase without cost. After one year of purchase, customer can still use the version purchased however addtional cost may occur if customer decide to upgrade program to the newer version. Please be aware that if the version customer purchased has been discontinued, we may not provide the download link for the discontinued version. It is customer’s obligation to store their program installation file. We do have discount for our existing cutomers when upgrade. Please contact us for the offer.

Is there a discount to buy your programs?

We do have discount for non-profit institutions, like school, army, and welfare institution, as well as the disabled. If you are in a non-profit institution or a disabled person, please contact us, which contains the related information of the institution or your situation as well as the exact version of the program you are interested, and then we will show you instructions to getting the discount.

License

Edition License Type License Direction
Professional Pro License 1 license for 1 PC, Annual Subscription.
Not Support Partition Recovery and Data Recovery.
Pro Platinum License 1 license for 3 PCs, Annual Subscription.
Support Partition Recovery and Data Recovery.
Pro Ultimate License 1 license for 5 PCs, Lifetime Usage.
Support Partition Recovery and Data Recovery.
Server Server Standard License 1 license for 1 PC, 1-Year Free Upgrade.
Not Support Partition Recovery and Data Recovery.
Support Windows Server OS.
Server Lifetime License 1 license for 1 PC, Lifetime Free Upgrade.
Support Partition Recovery and Data Recovery.
Support Windows Server OS.
Enterprise Enterprise License 1 license for 99 computers in one company, 1-Year Free Upgrade.
Support Partition Recovery and Data Recovery.
Support Windows Server OS.
Technician Technician License 1 license for 299 computers in unlimited companies for technical service, Lifetime Free Upgrade.
Support Partition Recovery and Data Recovery.
Support Windows Server OS.
Only one technician is allowed to use this registered copy.